Automation: Implementation in Business

The LSE Automation: Implementation in Business online certificate course explores the capabilities and applications of emerging service automation technologies and how to effectively and ethically deploy these technologies within your organisation for optimal business value.

Over the course of six weeks, you’ll examine Robotic Process Automation (RPA), Cognitive Automation (CA), and Artificial Intelligence (AI), and how these technologies are changing the way businesses are seeking to increase productivity, profitability, and customer satisfaction.

On this course, you’ll also explore the ethical implications employers face as they prepare for the future of work, and consider how intelligent automation technologies can be applied for social good.

Note: This online certificate course is designed for professionals across a wide range of industries who are interested in the strategic management of business process automation technologies. While you’ll gain insight into the technologies underpinning RPA, CA, or AI, this course focuses on the management aspects of automation and is non-technical in nature.

Is this course for you?

This LSE course has been designed for business executives and senior managers who are leading or exploring innovation, market competitiveness, automation and digitalisation, and who need a comprehensive understanding of the business potential of automation. It’s relevant to professionals who are already implementing, or wanting to deploy, automation technologies in their organisation. More specifically, managers who are exploring robotic processes will benefit from learning how to implement and sustain RPA in their organisation. Professionals who work in industries that are likely to experience automation will gain comprehensive knowledge of the automation process, as well as practical insight into the opportunities and risks involved.